Soinp Gaming ("we," "us," or "our") operates soinp.com as a B2B wholesale platform for gaming furniture and accessories. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit business inquiries.
Important: We are a B2B (Business-to-Business) wholesale supplier. We do not sell products directly to individual consumers, and we do not collect personal data for consumer profiling, targeted advertising, or individual marketing purposes.
By using our website or submitting an inquiry, you confirm that you are acting on behalf of a business entity and consent to the data practices described in this policy.
Contact Us: For any privacy-related inquiries, please contact us at privacy@soinpgaming.com.
2. Information We Collect
As a B2B inquiry platform, we collect only the minimum information necessary to respond to your business inquiries and provide our wholesale services.
2.1 Information You Provide to Us
When you submit a product inquiry or contact us, we collect the following business information:
Data Category
Specific Fields
Purpose
Required?
Identity
Your full name
Identify the inquiry contact person
Yes
Contact
Email address
Respond to your inquiry and send quotations
Yes
Contact
Phone number
Facilitate communication for order discussions
No
Business
Company name
Understand your business context and needs
No
Product Interest
Selected product(s) or category
Provide relevant quotation and product information
Usage Data: Pages visited, time spent on pages, navigation path
Network Information: IP address (anonymized), approximate geographic location (country/city level)
Referral Source: How you found our website (search engine, direct link, referral URL)
This information is collected through cookies and similar technologies. For detailed information, please see our Cookie Policy.
2.3 Information We Do NOT Collect
As a B2B wholesale platform, we do not collect:
Consumer purchase history or transaction records
Payment information (all payments are handled through secure third-party channels)
Personal identification numbers (ID, passport, etc.)
Biometric data
Sensitive personal data (health, political opinions, religious beliefs, etc.)
Data for consumer profiling or behavioral advertising
3. How We Use Your Information
3.1 Primary Use — Business Inquiry Response
The main purpose of collecting your information is to respond to your wholesale inquiry:
Process and respond to your product inquiry within 24-48 hours
Prepare and send product quotations tailored to your requirements
Provide product samples, specifications, and technical documentation
Coordinate order details, logistics, and shipping arrangements
Provide after-sales support for confirmed orders
3.2 Secondary Use — Website Improvement
We may use anonymized and aggregated data to:
Analyze website traffic to understand which products and categories are most popular
Improve website performance and user experience
Optimize our product catalog based on business interest trends
3.3 Legal Basis for Processing
We process your personal data based on the following legal grounds:
Legitimate Interest: Responding to your business inquiry and providing B2B wholesale services
Consent: Your acceptance of this Privacy Policy when submitting an inquiry
Contract Performance: Fulfilling our obligations under any purchase agreement
Legal Compliance: Meeting tax, customs, and export control obligations
4. Information Sharing and Disclosure
We respect the confidentiality of your business information. We do not sell, rent, or trade your personal data to third parties.
4.1 When We May Share Your Information
Logistics Partners: Shipping companies (e.g., DHL, FedEx, Maersk) to fulfill order delivery — shared only with your explicit authorization
Customs and Authorities: Required for export documentation, customs clearance, and trade compliance
Legal Obligations: When required by applicable law, regulation, or legal process
Business Transfers: In the event of a merger, acquisition, or reorganization
4.2 International Data Transfers
As an international supplier based in China, your inquiry data may be transferred to and processed in China. We ensure appropriate safeguards are in place, including:
Secure data transmission via SSL/TLS encryption
Access restricted to authorized personnel only
Data retention limited to the period necessary for the stated purposes
5. Data Retention
We retain your inquiry data only for as long as necessary:
Data Type
Retention Period
Reason
Active inquiry records
Until inquiry is resolved or 12 months after last communication
Business inquiry follow-up
Confirmed order records
5 years from order completion
Tax, customs, and trade compliance
Quotation records
2 years from quotation date
Business reference and audit
Website analytics (anonymized)
26 months
Website improvement
Unsubscribed newsletter contacts
30 days
Suppression list compliance
You may request early deletion of your data at any time by contacting privacy@soinpgaming.com, subject to any legal retention obligations.
6. Data Security
We implement appropriate technical and organizational measures to protect your business information:
Encryption: SSL/TLS encryption for all data transmission between your browser and our servers
Access Control: Inquiry data accessible only to authorized sales and support staff
Server Security: Regular security updates, firewall protection, and intrusion detection
Data Backup: Encrypted backups with access logging
No Payment Data: We do not process or store any payment card information on our servers
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
7.1 Rights Under GDPR (EU General Data Protection Regulation)
Right of Access (Article 15): Request a copy of your personal data we hold
Right to Rectification (Article 16): Request correction of inaccurate data
Right to Erasure (Article 17): Request deletion of your personal data
Right to Restrict Processing (Article 18): Request limitation of how we use your data
Right to Data Portability (Article 20): Request your data in a machine-readable format
Right to Object (Article 21): Object to processing based on legitimate interests
Right to Withdraw Consent (Article 7): Withdraw your consent at any time
7.2 Rights Under Other Regulations
PIPL (China): Similar rights to access, correct, and delete personal data
CCPA (California): Right to know, delete, and opt-out of data sale
Other Jurisdictions: Rights may vary; contact us for specific information
To exercise any of these rights, please contact us at privacy@soinpgaming.com. We will respond to your request within 30 days.
8. Cookies and Tracking Technologies
We use cookies and similar technologies for website functionality and analytics. We do not use cookies for consumer profiling or targeted advertising.
Essential Cookies: Required for website functionality (e.g., cookie consent preference)
Analytics Cookies: Help us understand website usage patterns (e.g., Google Analytics)
You can manage your cookie preferences through the cookie consent banner displayed on your first visit. For detailed information, please see our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., social media profiles, logistics tracking). We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. The updated version will be indicated by an updated "Last Updated" date.
For significant changes, we will notify you through a prominent notice on our website. We encourage you to review this Privacy Policy periodically.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: